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QUESTIONS YOU MAY HAVE
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What payment methods do you accept?We accept various payment methods including Credit/Debit Cards, PayPal, CashApp, and Venmo. All transactions are secure and encrypted.
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What is DripSmoke Brand?DripSmoke Brand is a unique streetwear label offering exclusive designs, custom collaborations, and high-quality apparel. Established in 2021, we focus on bringing fresh and innovative fashion to our community.
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How can I stay updated on new releases and promotions?Follow us on social media and sign up for our newsletter to stay informed about our latest drops, exclusive collaborations, and special promotions.
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How can I track my order?Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
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How can I contact customer care?You can reach our customer care team by emailing [your contact email]. We’re here to help with any inquiries, concerns, or issues you may have.
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Do you offer free shipping?Yes, we offer free shipping on all orders, both domestically and internationally. Shipping times may vary depending on your location, but we ensure that you receive your products without any additional shipping cost.
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What is your shipping policy?We strive to process and ship your orders as quickly as possible. Once your order is placed, it typically takes 7 to 10 days to arrive. You will receive a confirmation email with tracking information once your order has been shipped.
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How can I become a wholesale partner?We welcome retailers interested in carrying DripSmoke Brand. For wholesale inquiries, please contact us at [your contact email]. We will provide you with all the necessary information to get started.
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What is your return policy?If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached. Please contact our customer care team to initiate a return.
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